We're committed to ensuring our customers have the best possible experience when working with us. Our aim is simple, we want to give you the highest possible standards of service so that you have total peace of mind over all your property needs!
Here at Stentons Property, we understand that selling your home can be an extremely stressful and emotional process, which is why we are dedicated to making the experience as smooth as possible for you. We love to give personalised approaches to each individual seller.
If you want to start your simple, efficient, and hassle-free journey – there’s just two things you need to do:
Book a free, no-obligation market valuation of your property. Whether you are starting off just curious, or have already found your next dream home, we are here to help with getting the most out of your property, at the same time as being realistic and inline with the current market. We are happy to tailor to your needs and schedule, so give us a call so that we can get it booked in for the perfect time for you.
We will do all the hard work for you. From attending all viewings to liaising with each party of the sale, including the solicitors, on your behalf.
At Stentons Property, communication is key. We will always be reporting back – so you are always updated throughout. Whenever you have a question or simply want to further discuss the sale, we have a direct line through to sales to assure that you will be put through to the right person.
We will dedicate ourselves to finding the perfect buyer for your property. Stentons Property are proud of the quality service and competitive rates offered, as well as providing a personal and professional approach.
For landlords, we provide an innovative range of services designed to find tenants fast, obtain the best possible rent and manage the whole process efficiently and effectively. We have an established lettings network, and we are fully dedicated to property management. From finding tenants to managing repairs, we’ll look after the full rental lifecycle. If you’re a busy landlord or have a portfolio of properties to manage, you can leave it all to us.
If you’re looking for tenants, we can help you find the perfect people to rent your property, we can look after every aspect of the search. As part of our fully managed tenant “finders” plan, our team will manage the process of finding suitable tenants that can move straight in. From marketing your property, to managing viewings and carrying out reference checks, we’ll handle it all. If you’d like to be handed off, leave it to us and we’ll get you tenants that are checked, verified and ready to move in
We can offer a tailor-made service unique to your requirements. We cover every aspect of the lettings process from finding suitable tenants to maintaining your property to a high standard and ensuring it complies with the latest legislation. You may require a simple no-frills ‘tenant find’ service if you want to manage the property yourself, you may prefer to be a remote landlord and take up the ‘fully managed’ option or the ‘rent collect’ service which sorts out ongoing financial matters, leaving you to tend to the upkeep.
When applying for a property with us, each applicant must complete an application form. This must be completed prior to any viewings.
When viewing, we will meet at our branch before a letting’s negotiator takes you to the property unless otherwise organised.
Before any tenancy can begin you will be asked to sign a Tenancy Agreement outlining both the tenants and landlords’ obligations. You should carefully read and make sure you understand this agreement since it is a legally binding document. If you have any concerns contact a solicitor / Citizens Advice Bureau, or visit https://www.gov.uk/private-renting-tenancy-agreements for more information.
Goodlord helps to get you signed on as tenants with us via an online application, they will take you through the pre-tenancy process, until the signing of the assured shorthold tenancy contract. Goodlord will complete referencing for each potential tenant which will include ID, residential, credit and income check, with their own dedicated support teams if you ever need any assistance. For students only an ID and credit check is necessary but their guarantors will also have a full referencing check.
A deposit is taken at the commencement of the tenancy which will be equal to one months’ rent. This will be taken through Goodlord, who passes it on to us directly. The deposit is stored with the Deposit Protection Service (DPS) and held throughout the duration of the tenancy to cover dilapidation and outstanding accounts. Inventory that will be taken at the beginning and end of your tenancy and damage is determined by the condition report.
It is therefore especially important to check that you agree with everything contained within these documents (please be advised that an additional sum is required if a pet is permitted). The DPS Terms and Conditions and the Alternative Dispute Resolution (ADR), governing the protection of the deposit including the repayment process. More information can be found at www.depositprotection.com or 0330 303 0030.
Your first months’ rent will be paid in advance, at the same time as the deposit, with the same stipulations in reference to the money clearing.
This can be done once the inventory check-ins have been carried out. All move-in monies must be in our possession, including a standing order mandate set up before any keys can be handed over.
An inventory and schedule of conditions of the property will normally have been prepared, this includes contents, furniture, fittings, and effects.This will be checked and agreed with you at the commencement of the tenancy. It is important that you take care in agreeing with the Inventory and Schedule of Conditions, as this document will form the basis of any dilapidations claim by your landlord at the end of the tenancy.
The tenant will be responsible for setting up and paying for utilities, unless otherwise stated in the tenancy agreement. The tenant may wish to pre-arrange utility accounts, as we will not accept this as an instruction.
Utility accounts can be set up through Goodlord. They offer exceptional deals and discounts for tenants who decide to set their bills up with them. Uni Homes also offer an all-inclusive deal regarding utilities, whereby students can have unlimited usage of energy, water, and broadband at a weekly cost.